In the beginning, medical billers sat on hold (usually for hours) waiting to manually check the status of a claim. Then came a zillion different usernames and passwords to manage, different for every payer’s online portal. Now comes Real-Time Claim Status. A single click within OpenPM will provide the status of any individual billing code on any claim. It also provides the claim status for all previous submissions along with the corresponding status from the payer of the current submission.
Billers can now check the status of their claims faster than dialing a phone number or entering a username and password on a payer’s portal site.