Meet your teams

At Open Practice, we value our clients and place a strong emphasis on their success. This client-centric approach is a great foundation for building long-term relationships. By providing personalized support for new users and long-time clients alike, we demonstrate a commitment to helping clients throughout their journey with us.


Our Implementation and Training Specialists work side-by-side with you through each area of OpenPM until you are comfortable and ready to Go-Live.

Starting with a review of your current workflows and processes, we dig in to learn your unique needs and to see where OpenPM can improve and increase efficiency. Our team will assist with system setup, data conversion and transitioning from your old system. 



Our live Support Team is standing by should you run into any issues or questions that require prompt attention.

Entirely US-based, and available via phone and within OpenPM, our staff of highly trained former medical billers are ready to help tackle any questions that arise.

Account Management

An Account Manager is assigned to you and serves as your single point of contact.

Your Account Manager is available for all non-support related issues and is focused on your success. Recommendations such as add-on features or workflow tips to optimize OpenPM and benefit your revenue collection efforts is our goal.

Knowledge Base

Our extensive online Knowledge Base is available 24/7/365!  

Our digital library boasts over 600 searchable articles, walk-throughs, and videos. With free unlimited access available to our all users, it’s your #1 go-to for everything from training a new employee to finding a quick answer or “how-to.”


Michael Teutsch

Rylan Arnold


Head of Security

We are here to support you every step of the way!

Once you see OpenPM, we know you’ll love it!  Let us show you around OpenPM with a personalized demonstration. Here are just some of our features:

  • Revenue Cycle Automation
  • Real-Time Claims Management
  • Paperless Patient Billing
  • Payment Portal
  • Eligibility Verification
  • Scheduling
  • FHIR API EHR Integration
  • US Based Support Team
  • Business Intelligence
Once you see OpenPM, you'll love OpenPM
I’d love a demo!